by Niv | Jul 5, 2023 | Profession
“When the cat’s away, the mice will play.” It’s a saying that means when there’s no supervision, people tend to do as they please … even breaking the rules. When your boss is on vacation, you may see coworkers coming in later than normal. They may even...
by Niv | Jun 7, 2023 | Profession
When there’s an issue with your client, pick up the phone and call them. If your texts or emails go beyond two messages regarding a situation, take it as an indication that you need to call your frustrated client. When going back and forth via text or email,...
by Niv | May 3, 2023 | Profession
When someone sends you a referral what do you do? If referrals help your business, develop a process to keep them coming your way. Whether it’s from an existing client or a professional connection, make it a habit to thank your referral source. Is a text or email...
by Niv | Apr 5, 2023 | Profession
Do you have a stack of business cards you’ve collected from various networking meetings? Maybe you have several stacks … Have you followed up with these new contacts? Some people are better at following up than others. But most of us, get stuck with the “I meant to...
by Niv | Mar 1, 2023 | Profession
“Hello – This is Donna with Company XYZ. Please call me.” Ten minutes later, I return Donna’s call. Her phone rings a few times and then transfers to voicemail. I try calling a couple of hours later and end up with her voicemail. After the...
